MY INCOME TAX RETURN
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What Type of Accounting Services Are You Interested in?
Personal & Business (selected in previous step)
Referring Hero Number
Hero 1 (Cape Town)
Hero 2 (Gauteng)
Hero 3 (Gauteng)
Hero 4 (Gauteng)
Hero 5 (Bloemfontein)
Hero 6 (Gauteng)
Hero 7 (Gauteng)
Hero 8 (Gauteng)
Hero 9 (Gauteng)
Hero 10 (Gauteng)
Hero 11 (Gauteng)
Hero 12 (Gauteng)
Hero 13 (Gauteng)
If you were referred by one of our accountants and would like them to work with you, please enter their Hero number (eg Hero 1, Hero 2, Hero 3, etc). If you were not referred, select Other/Unknown.
SERVICE LEVEL AGREEMENT
I agree to this SLA entered into between One Percent SA (PTY) Ltd (hereinafter refferred to as "1%" or "1% Accounting") and I, the signee.
TERMS & CONDITIONS
1.1. 1% and 1% Accounting mean One Percent SA (PTY) LTD, its subsidiaries and associated businesses including but not limited to One Percent SA (PTY) LTD.
2. Period of Service Level Agreement
2.1. The specific Retainer / Service Level agreements included in clause 4.1. below, shall be effective for a period of one (1) month, calculated from the 1st day of the month directly following the signature date of this agreement.
2.2. It is agreed that the period of this agreement will automatically renew on a Monthly basis after the first (1st) Full Month of effectiveness of this agreement and will only be terminated should the parties adhere and comply with the termination clauses (clause 3).
3.1. The Client hereby agree that the Service Level Agreement will remain enforce and effective during the first full month of this Service Level agreement, unless 1% has breached any obligation in terms of this agreement and any agreement which are found to be effective. The Client hereby agree to afford a period of seven (7) working days written notice to 1% to rectify such breach, should 1% fails to rectify such breach the Client may directly terminate the Agreement with 1%.
3.2. The Client may terminate the agreement after the first full month of operation, by giving 1% at least one (1) month confirmatory written notice.
4. Transfer of the Agreement
4.1. In the event of a client selling its business as a going concern during the above mentioned agreement period, the 1% Service Level Agreement will remain in force for the remainder of the Agreement period and will be transferred in accordance with the sale of the business to the new owners of the business as if the contract was entered into by the new owners.
5.1. Upon signing of this agreement both the Client and 1% acknowledges that there will be exchanging proprietary and confidential information to each other and that such information including documents will be deemed confidential.
5.2. Both the Client and 1% hereby confirms that such confidential information / documents will not be disclosed to a third party, save for when it is necessary to do so during the period which 1% may provide a service to the Client. Such undertaking includes the terms of this agreement.
6. Service Selection And Addendum’s
6.1. On signature of this agreement, the Client agrees to the applicable fees stipulated within the product annexure/s listed below and attached hereto. Such annexure/s shall form a material part of this agreement.
Addendum “A”: Client Information Sheet
Addendum “B”: Service Selection
Addendum “C”: 1% Variable Fee : Debit Order Instruction
Addendum “D”: Pro-forma Invoice / Fixed monthly package (Based on a pro – rata rate of the company’s previous Month’s Turnover of a maximum of 1%).
On signature / acceptance of this agreement, the Client agrees that should any Addendums be made during the contract period by 1% upon request from the client to any of the product annexures, in respect of any additional services/products required or any amendments made to any existing services/products, by the Client appending signature to the product annexure/s, the Client confirms acceptance of the new terms and conditions, and shall form a material part of this agreement.
7. Employment of 1% Accounting SA’s Staff
7.1. The Client and 1%, on behalf of their subsidiaries or related businesses, mutually agree that they will not solicit/employ, in any capacity whatsoever, including as independent contractors, the Employees / Contractors of either party during the term of the agreement and for a period of twenty-four (24) months after the date of termination of this agreement. Should any party breach this undertaking, it may enforce applicable restraint or other rights arising out the employment relationship and further reserves the right to seek recourse against the other party.
8. Payment and fees
8.1. The Client on signature of this agreement agrees to a monthly retainer as stipulated in Annexure “B” & Annexure “C”.
8.2. Retainers are payable in advance on the last day of every month for the Following Month and shall be paid by means of a Debit Order Authorisation drawn on the Client’s bank account as detailed in this agreement. The first retainer will be payable on the 1st day of the day following signature of this agreement.
8.3. Should the debit order collection fail on the 1st day due to any reason whatsoever, the second debit order for the same payment period will be payable / deductible on the 15th of such month.
8.4. INDIVIDUAL CLIENTS: For individual tax returns, if you are due a refund from SARS, your fees will be payable within 7 days of receiving your SARS refund/payout. Failure to make payment within 7 days will result in us debiting your account for outstanding fees.
9. Credit Control
The client agrees that:
9.1. This request for service will be subject to a credit check with one or more Credit Bureau before commencement of the service;
9.2. 1% may from time to time monitor the client’s payment behaviour by researching its record at such bureau;
9.3. 1% may record and transmit the client’s payment history with such bureau;
9.4. 1% may change its payment requirements and require deposits from the client before commencement of work should the client’s payment history necessitate such action.
10.1. The Client acknowledges and agrees that whilst 1% will recommend various processes and strategies during consultations with the Client, the final decision taken as to which strategies to employ and the implementation of any strategies as developed during the course of this agreement shall be the responsibility of the Client.
10.2. This agreement constitutes the entire agreement between the parties. No variation of this agreement or representations made or warranties given, shall be of any force or effect, unless recorded in writing and signed by or on behalf of the parties, by their representatives, duly authorised thereto. It is recorded that only an Executive of 1% will be authorized to sign an agreement that departs from or varies the contents of this agreement. The undersigned hereby confirm that he/she is duly authorised by the Client to sign and approve this agreement. He/ she confirms that she/he has read and accepted the terms and conditions of this agreement. He/she furthermore confirms that all information supplied by the Client is correct and complete as stated.
TERMS AND CONDITIONS
I acknowedge and agree
I, the undersigned, hereby acknowledge receipt of this Service Level Agreement and confirm that I agree with and understand the contents of this contract, as well as the contents of Addendum A, B, C, and D contained herein.
Signed on this, the submission date
By consenting to the SLA above and by agreeing to the Terms & Conditions of this agreement, you acknolwedge that clicking "Submit", accounts for my signature. On submission of this agreement, One Percent SA (PTY) Ltd automatically co-signs and agrees to all terms and conditions contained herein.
You will receive a copy of this document via email after submission.